Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded.

The Advertising Standards Authority (ASA) is the UK’s independent regulator of advertising across all media including online and in social media.

Citizens Advice offers online information which includes advice and resources and tools.

Citizens Advice Newcastle (CAN) give free, confidential and independent advice to people who live, work or study in Newcastle. They are based at City Library and run drop in sessions or you can make an appointment.

Citizens Advice Northumberland provide free, confidential, impartial advice in the North East on a range of issues, including debt, fuel debt, welfare benefits, housing, employment, relationships, etc. It has offices throughout Northumberland.

The City Information Hub and Library offer library services, events and activities, computer access and more.

Newcastle city library and community hub has a Changing Place accessible toilet. These toilets have equipment is to help you to get on and off the toilet, or to change your continence pad. Such as a hoist, a height-adjustable changing bench and a shower. These toilets have more space so your carer or carers can help you if needed. There is a changing area with screens or curtains to give you some privacy .Visit  to see Visit the Changing Places website the opening times and how access them. You can only access the toilets when the buildings are open. You may need a Radar Key to open the toilet.

Contact details for gas safety and emergencies in the UK.

Northumbria Police has online reporting and chat as well as a non-emergency helpline.

Neighbourhood Watch is a crime prevention voluntary movement in the UK.

Ofcom is the independent regulator and competition authority for the UK communication industries.